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Reporting - Audit Satisfaction Survey

If you want to know how well you have truly done on an audit, its best just to ask those you have audited. Enter, the audit satisfaction survey.

Internal Audit satisfaction survey's are often overlooked, or seen as a tick box exercise, however if done well, can provide real value to any internal audit team. Additionally, it is quite common for business area's or clients to not respond to feedback requests, and internal audit don't necessarily follow up on this, further demonstrating how much we actually value feedback.

For me, there are a few components to an effective internal audit survey, such as:

  • Length and form of the survey

  • Quality and relevance of the survey

  • Timeliness of the